User Agreement

1. General provisions

1.1. This User Agreement (hereinafter referred to as the Agreement) regulates the procedure and conditions for using the information system of the Directorate of the High Technology Park of the Kyrgyz Republic, located on the Internet (hereinafter referred to as the Website).
1.2. This Agreement establishes the conditions for using the Website and submitting an application. Use of the Website and/or submission of an application means full and unconditional acceptance of the terms of this Agreement.
1.3. Submission of an application for initial registration as an HTP resident is carried out in accordance with the legislation of the Kyrgyz Republic, including the Law of the Kyrgyz Republic “On the High Technology Park of the Kyrgyz Republic” and the Regulation on the procedure for registration of HTP residents.
1.4. In case of contradictions between this Agreement and the legislation of the Kyrgyz Republic, the provisions of the legislation shall apply.

2. Terms and definitions

The following basic terms are used in this Agreement:
HTP Directorate – Institution “Directorate of the High Technology Park of the Kyrgyz Republic”.
User (Applicant) – an individual or legal entity (or its representative) submitting an application for registration as an HTP resident.
Website / Information system — a software and hardware complex ensuring submission of applications and interaction with the HTP Directorate.
Personal account – a personalized section of the system intended for submitting an application, exchanging documents, and receiving notifications.
Personal data – digital data containing personal information.
Digital signature – information in digital form that is attached to other information in digital form and/or logically associated with it and is used to ensure the integrity of a digital document and to identify the author of the digital document.

3. Legal status of the application

3.1. Submission of an application via the Website, signed with a qualified digital signature in accordance with the Digital Code of the Kyrgyz Republic, is recognized as a legally significant action and is equivalent to signing documents on paper.
3.2. The User confirms the completeness, accuracy, and relevance of all provided information and documents, including information about themselves, founders, participants (shareholders), financial condition, and activities carried out.
3.3. The User confirms that they act on their own behalf or on legal grounds on behalf of a legal entity and possess all necessary powers to submit an application and provide relevant information and documents.
3.4. The User bears responsibility for providing inaccurate, incomplete, or distorted information and documents in accordance with the legislation of the Kyrgyz Republic.
3.5. The HTP Directorate has the right to verify the completeness of the submitted information and documents.
3.6. Submission of an application does not entail automatic assignment of HTP resident status.

4. Procedure for reviewing the application

4.1. The HTP Directorate receives and verifies the documents submitted by the User for completeness and compliance with established requirements, after which it forwards them for expert review to the Expert Council.
4.2. The Expert Council conducts an expert review of the submitted documents and prepares a conclusion on the possibility or impossibility of initial registration of the User as an HTP resident in accordance with the procedure established by the legislation of the Kyrgyz Republic.
4.3. If necessary, the Expert Council has the right to involve scientific and other organizations, specialists, and experts in conducting the review. In such a case, the application review period may be extended for the duration of the review, but not more than 10 (ten) calendar days.
4.4. The decision on initial registration or refusal of registration is made on the basis of the conclusion of the Expert Council in accordance with the procedure established by the legislation on the High Technology Park of the Kyrgyz Republic.
4.5. The total period for reviewing the application, including expert review and decision-making, does not exceed one month from the date of submission of documents, except in cases of extension of the period in accordance with the legislation of the Kyrgyz Republic.

5. Registration and access to the system

5.1. Access to the information system of the HTP Directorate is provided to any interested person via the Website without the need for prior registration.
5.2. Submission of an application for initial registration as an HTP resident is carried out by filling in the relevant forms and uploading the necessary documents through the information system.
5.3. When submitting an application, the User is obliged to provide complete, accurate, and up-to-date information, as well as maintain its relevance until the completion of the application review procedure.
5.4. Actions performed by the User when submitting an application, including data entry, uploading documents, and signing using a qualified digital signature, are considered to be performed directly by the User or their duly authorized representative.
5.5. The User is responsible for the correct use of authentication means and a qualified digital signature, as well as for the consequences of their use.
5.6. The Personal account is provided to the User within the information system after completion of the initial registration procedure as an HTP resident and is used for further interaction with the HTP Directorate.
5.7. The HTP Directorate has the right to restrict or suspend access to the functional capabilities of the information system in case of detection of violations of the terms of this Agreement, as well as in other cases provided for by the legislation of the Kyrgyz Republic.

6. Rights and obligations of the User

6.1. The User undertakes to:
– provide complete, accurate, and up-to-date information and documents necessary for reviewing the application;
– comply with the requirements of the legislation of the Kyrgyz Republic, including the rules governing the activities of the High Technology Park, as well as the terms of this Agreement;
– upon request of the HTP Directorate, provide additional information and documents within the established period;
– promptly notify the HTP Directorate of identified errors, inaccuracies, or changes in previously provided information;
– ensure the security of their credentials, authentication means, and qualified digital signature, and not allow their transfer to third parties;
– not perform actions aimed at disrupting the normal functioning of the information system, including attempts of unauthorized access, interference with the system, or bypassing established restrictions.

6.2. The User has the right to:
– use the functional capabilities of the information system for the purpose of submitting an application and interacting with the HTP Directorate;
– receive through the information system information on the progress of application review, as well as notifications and requests sent by the HTP Directorate;
– contact the HTP Directorate for clarifications on issues related to submitting an application and using the information system;
– request clarification of their personal data in cases provided for by the legislation of the Kyrgyz Republic;
– stop using the information system and submit a request to terminate the processing of their data in cases and in the manner provided for by the legislation of the Kyrgyz Republic.

7. Electronic interaction

7.1. Interaction between the User and the HTP Directorate is carried out in electronic form through the information system, including submission of applications, sending documents, requests, notifications, and other messages.
7.2. The User confirms their consent to the use of electronic means of interaction, including the Personal account, and also recognizes the legal significance of all actions performed through the information system.
7.3. The HTP Directorate has the right to send the User notifications, requests, decisions, and other messages through the Personal account, as well as, if necessary, using other contact details specified by the User during registration.
7.4. Notifications and other messages placed in the Personal account are considered duly sent and received by the User from the moment they are placed in the information system, regardless of whether the User actually reviews them.
7.5. The User undertakes to independently and regularly check the Personal account for notifications, requests, and other messages sent by the HTP Directorate.
7.6. Information recorded in the information system, including the date and time of actions, the content of sent and received messages, as well as other digital traces of interaction, is considered reliable and may be used as evidence in dispute resolution.

8. Limitation of liability

8.1. The information system of the HTP Directorate is provided for use in the condition and scope of functionality in which it is available at the time of the User’s access. The HTP Directorate takes measures to ensure operability of the information system; however, it does not guarantee that its functioning will be uninterrupted, stable, timely, and completely free from technical errors, failures, interruptions, or other technical circumstances.
8.2. The HTP Directorate is not liable for temporary inability to use the Website or the Personal account caused by technical, preventive, update, or recovery works, software failures, server equipment failures, communication lines, data transmission networks, or other circumstances beyond the control of the HTP Directorate.
8.3. The HTP Directorate is not liable for inability to submit an application, upload documents, receive notifications or perform other actions in the information system if such inability arose due to malfunction of the User’s equipment, lack of Internet access, use of outdated software, incorrect data entry, violation by the User of the procedure for using the Personal account or other reasons beyond the control of the HTP Directorate.
8.4. The HTP Directorate is not liable for any consequences arising from the provision by the User of inaccurate, incomplete, outdated, or distorted information and documents, as well as for consequences of failure to provide information required in accordance with the legislation of the Kyrgyz Republic and this Agreement.
8.5. The HTP Directorate is not liable for actions of third parties who gained access to the User’s Personal account due to disclosure, loss, compromise, or improper storage by the User of their credentials, authentication means, or qualified digital signature, unless otherwise proven in accordance with established procedure.
8.6. The HTP Directorate is not liable for the content, accuracy, and legality of documents and information posted, uploaded, or sent by the User through the information system and proceeds from the assumption that such actions are performed by a proper person authorized to act on behalf of the applicant.
8.7. The HTP Directorate is not liable for losses, lost profit, data loss, damage to business reputation, or other adverse consequences arising from the use or inability to use the information system, except in cases where such liability is expressly provided for by the legislation of the Kyrgyz Republic.
8.8. The existence of technical capability to submit an application via the Website does not in itself mean that the User acquires the right to be registered as an HTP resident. All decisions on initial registration are made exclusively in accordance with the procedure and on the grounds established by the legislation of the Kyrgyz Republic.

9. Amendment of the Agreement

9.1. The HTP Directorate has the right to make amendments and additions to this Agreement unilaterally for the purpose of updating it, bringing it into compliance with the legislation of the Kyrgyz Republic, as well as improving the functioning of the information system.
9.2. The current version of the Agreement is published on the Website and enters into force from the moment of its publication, unless otherwise provided by the new version of the Agreement.
9.3. The HTP Directorate has the right to notify the User of amendments by placing relevant information on the Website and/or in the Personal account.
9.4. The User undertakes to independently monitor changes to the Agreement. Continued use of the Website, Personal account, or other functional capabilities of the information system after amendments enter into force means the User’s consent to such amendments.
9.5. In case of disagreement with amendments, the User must stop using the information system.

10. Final provisions

10.1. This Agreement is governed by and shall be interpreted in accordance with the legislation of the Kyrgyz Republic.
10.2. All disputes, disagreements, or claims arising from or in connection with this Agreement shall be resolved through negotiations between the Parties.
10.3. If no agreement is reached, the dispute shall be subject to judicial review in accordance with the legislation of the Kyrgyz Republic at the location of the HTP Directorate, unless otherwise provided by law.
10.4. This Agreement applies to all actions of the User related to the use of the Website, Personal account, and other functional capabilities of the information system, including submission of applications, uploading documents, and electronic interaction with the HTP Directorate.
10.5. Issues not regulated by this Agreement shall be governed by the legislation of the Kyrgyz Republic, including the Law of the Kyrgyz Republic “On the High Technology Park” and other regulatory legal acts.
10.6. In case any provision of this Agreement is recognized as invalid or inapplicable, the remaining provisions shall remain in force.